Sportsman Dealers Honored with NMMA CSI Award

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Series

Open

9 Models • 21' → 40'

Built for families who want serious offshore capability, premium comfort and the freedom to fish, cruise or entertain.

Sportsman 402 center console boat with tower, white hull, and outboard engine in side profile view

Open 402

White center console fishing boat with hard-top canopy and outboard engine shown in side profile

Open 352

Blue and white Sportsman center console boat with hard-top, tan seating, and outboard engine shown in profile view

Open 322

Sportsman 302 center console boat with hard-top and outboard engine in gray and white hull

Open 302

Sportsman center console boat with hard-top, tan seating, and Yamaha outboard engine shown from starboard side

Open 282

Light blue Sportsman center console boat with hard-top, tan seating, and Yamaha outboard engine

Open 262

Sportsman 252 center console boat with turquoise hull, hard-top, and outboard engine in profile view

Open 252

Sportsman open center console boat with hard-top, outboard engine, and tan seating in blue and white hull design

Open 232

Blue and white Sportsman center console boat with hard-top, side profile view against white background

Open 212

Series

Heritage

4 Models • 23' → 32'

A refined crossover lineup designed for coastal cruising, ample seating, family days and some fishing when the moment calls for it.

Turquoise and white center console boat with hard-top and outboard motor, shown in side profile

Heritage 321

Turquoise and white center console fishing boat with hard-top, Yamaha engine, and tan seating viewed from the side

Heritage 261

Blue and white Sportsman center console boat with hard-top and outboard engine shown in profile view

Heritage 251

Sportsman Heritage 231 center console boat with hard-top, outboard engine, and tan seating in light blue and white

Heritage 231

Series

Masters

6 Models • 22' → 28'

Shallow-water performance, fishing-focused layouts and everyday comfort built for family life and fishing.

Side profile of a blue and white center console boat with hard-top and outboard engine

Masters 287

Blue and white Sportsman bay boat with Yamaha outboard engine and T-top against white background

Masters 267

Blue and white Sportsman center console fishing boat with Yamaha outboard motor and T-top shade structure

Masters 267OE

SportCraft Masters 247 bay boat with hard-top, Yamaha outboard engine, and tan seating viewed from the side

Masters 247

Sportsman center console bay boat with hard-top, Yamaha outboard engine, and tan seating viewed from the side

Masters 247OE

Sportsman 227 bay boat in turquoise and white with T-top, center console helm, and outboard motor in side profile view

Masters 227

 
Blog > Sportsman Dealers Honored with NMMA CSI Award

NMMA announces Sportsman dealer recipients of the 2017 Marine Industry Customer Satisfaction Index (CSI) Awards.

May 3, 2018
Cover image for the post Sportsman Dealers Honored with NMMA CSI Award
  • The CSI Awards recognize Sportsman dealers for achieving 90 percent or higher customer satisfaction in 2017.
  • The awards are based on customer surveys of new Sportsman boat buyers from January 1 2017 to December 31 2017 and emphasize continuous improvement.
  • A wide range of Sportsman dealers across sales and service categories earned CSI recognition illustrating broad dedication to customer experience.

Sportsman Boat Dealers Honored with NMMA’s Marine Industry Customer Satisfaction Index Awards

CHICAGO – May 2, 2018 – The National Marine Manufacturers Association (NMMA) today announced the boat dealer recipients of the 2017 Marine Industry Customer Satisfaction Index (CSI) Awards. The Awards honors boat dealers for excellence in customer satisfaction and customer service.

The data is collected through the Marine Industry CSI program to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

The 2017 CSI Award dealer recipients achieved an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past program year. Data is collected as part of a survey among customers purchasing a new Sportsman Boat during the period between January 1, 2017 and December 31, 2017.

“Boat dealers are the direct line between the customer and the manufacturer, playing an essential role in the boat ownership experience and fostering customer satisfaction. The 2017 boat dealer CSI Award recipients excel at serving boaters with a commitment to superior sales and service,” notes Robert Newsome, vice president of engineering standards and membership for NMMA.

Here's the complete list of Sportsman dealers honored

  • Backwater 2 Bluewater - service
  • Boats Etc - sales
  • Boats Inc - sales
  • Boyd's Marine Inc - sales
  • Carolina Outboard - sales
  • Erickson Marine - sales
  • Family Boating Center - sales
  • Gerry's Marina - sales & service
  • Hall Marine Columbia - sales
  • Hanckel Marine - sales & service
  • Hoffman Yacht Sales - sales
  • Park Boat Co - sales
  • Riverside Marine - sales
  • Southern Outdoors - sales
  • Sportsman's Choice - sales
  • Stillwater Marine - sales
  • The Boat House - sales

The complete list of Sportsman dealers honored with 2017 CSI Awards for their efforts to increase customer satisfaction levels in the boating industry are listed here.

CSI Logo on Sportsman Heritage 241 CC